Privacy Policy

Last Updated: September 16, 2026

At The Label Rangkari (“Rangkari”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, place an order, create an account, contact us, subscribe to our communications, or otherwise interact with The Label Rangkari.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information generated automatically when you use our website, and information received from service providers that assist us in operating our business.

Personal Information

Depending on how you interact with us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Mobile or telephone number
  • Account login information
  • Order and purchase details
  • Payment-related information
  • Customer support communications
  • Product preferences and enquiries
  • Information provided when subscribing to our newsletter
  • Any other information voluntarily provided by you

Payment-related information may be processed through third-party payment service providers. We do not intend to store complete payment card or banking credentials on our own systems.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or source
  • Website usage information
  • Cookies and similar technologies

2. How We Use Your Information

We may use your personal information to:

  • Process, confirm, and deliver your orders
  • Confirm payments and transactions
  • Provide customer support
  • Manage your account
  • Respond to enquiries and requests
  • Process returns, exchanges, refunds, and cancellations
  • Send order, delivery, and service-related updates
  • Share information about new collections, offers, and products
  • Send newsletters or promotional communications where permitted
  • Improve our website, products, services, and customer experience
  • Understand website usage and customer preferences
  • Detect and prevent fraud, misuse, or unauthorised activity
  • Maintain the security and functionality of our website
  • Comply with applicable legal and regulatory requirements
  • Protect our rights, property, customers, and business

3. Cookies and Similar Technologies

The Label Rangkari may use cookies and similar technologies to help the website function properly and to understand how visitors use our website.

Cookies may help us to:

  • Remember items in your shopping cart
  • Maintain your login or browsing session
  • Remember certain preferences
  • Understand website traffic and usage
  • Improve website performance
  • Provide relevant communications or marketing, where applicable

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.

4. Sharing of Information

We do not sell your personal information.

However, we may share necessary information with trusted third parties when required to provide our services or operate our business. These parties may include:

  • Payment gateways and payment service providers
  • Courier and shipping companies
  • Website hosting and e-commerce service providers
  • Technology and analytics providers
  • Customer support providers
  • Marketing and communication service providers
  • Fraud prevention and security providers
  • Professional advisers, where necessary
  • Government authorities, courts, regulators, or law-enforcement agencies where required by law

For example, when you place an order, your name, contact details, and delivery address may be shared with our courier or logistics partners to facilitate delivery.

We expect service providers handling personal information on our behalf to use it only for the relevant business purpose and to maintain appropriate safeguards.

5. Legal Requirements

We may disclose personal information where we believe disclosure is necessary to:

  • Comply with applicable laws, regulations, or legal processes
  • Respond to lawful requests from government authorities
  • Prevent fraud or other unlawful activity
  • Protect the security of our website and services
  • Protect the rights, property, or safety of The Label Rangkari, our customers, or others

6. Data Security

We take reasonable measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

However, no electronic transmission or storage method can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee absolute security of information transmitted to or through our website.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Completing transactions
  • Providing customer services
  • Maintaining business and transaction records
  • Resolving disputes
  • Preventing fraud
  • Complying with legal, tax, accounting, or regulatory obligations

When personal information is no longer required, we may delete, anonymise, or securely dispose of it in accordance with applicable requirements.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of information where legally permissible
  • Withdraw consent where processing is based on consent
  • Request information regarding the processing of your personal information
  • Raise a concern or grievance regarding the handling of your personal information

You may submit such requests using the contact details provided below. We may need to verify your identity before processing a request.

9. Marketing Communications

If you subscribe to our newsletter or provide consent to receive promotional communications, we may send you information about:

  • New collections
  • Product launches
  • Special offers
  • Events
  • Store updates
  • Other news from The Label Rangkari

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

You may still receive essential service-related communications, such as order confirmations, shipping updates, refund notifications, or other transactional messages.

10. Children's Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.

These websites operate independently and may have their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing personal information.

12. Social Media

The Label Rangkari may maintain accounts or pages on social media platforms.

Interactions with us through social media may be governed by the privacy policies and terms of the respective platforms. Information that you choose to share publicly through social media may be visible to others.

13. International Data Transfers

Some of our technology, payment, logistics, analytics, or other service providers may process information from locations outside India.

Where personal information is transferred or processed outside India, we will take steps required under applicable law and our arrangements with relevant service providers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically to remain informed about how we handle personal information.

15. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the way we handle personal information, please contact us.

The Label Rangkari

Call: +91-9116927094
WhatsApp: +91-9116927094
Customer Support Time: 24/7
Email: thelabelrangkari@gmail.com

Address:
The Label Rangkari, C-6/27, Basement,
Akruti Apartment, near Kebab And Curries,
Chitrakoot, Vaishali Nagar, Jaipur (302021),
Rajasthan, Jaipur, 302021

For privacy-related requests or grievances, please contact us through the email address or phone number mentioned above. We will review and respond to requests in accordance with applicable law.